Episode 27: Learning Measurement and Business Impact

One of the hard things for HR leaders to do is understand if the work they are doing actually has an impact on the business. What's the ROI, if any, of the investments and effort you're putting into your work?

That's an question we're going to discuss today with Kevin M. Yates, a brilliant L&D leader and a self-described data detective, who recently joined the learning team at McDonald's. In the conversation, Kevin makes it really clear how to think through using data, evidence and facts to support what HR and learning leaders are doing in the business. 

Additionally, Kevin and Ben discuss some of their overlapping research about the new roles and opportunities in HR and learning where more and more companies are looking for those with statistics or data-friendly backgrounds, an exciting development for those HR leaders that are focused on understanding and driving value for their firms. 

In the conversation, Kevin shares about the technology he thinks is going to radically change how L&D teams look at their work, and he also walks us through how to approach a business problem like a "data detective" with both curiosity and candor. 

Learn more about Kevin: https://kevinmyates.com

We have so many great shows coming up so I have to take a second and remind you to subscribe if you haven't already. You can get we're only Human on iTunes, Stitcher, or podbean. learn more and get the insights you need at http://upstarthr.com/podcast

On March 29th I'll be doing a webinar with my good friend George LaRocque about the employee experience. specfically, how to get it on the CEO's agenda. The content is based on a new ebook we put together that focuses on how to make the conversation about the employee experience, this fluffy, amorphous thing we keep hearing about, more tangible for your executive team. Our research shows that the employee experience matters, and in this webinar (and the free ebook you can get for registering) we walk you through some concrete ways to have those conversations with your own leadership team. More info: http://lhra.io/ceo


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